AMAVI BOTANICA

Privacy Policy

Effective Date: January 2025

At Amavi Botanica, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following types of information:

• Personal information: such as your name, email address, billing and shipping address, and payment details when you make a purchase or subscribe to our newsletter.
• Usage data: information about how you use our website, including IP address, browser type, device information, pages visited and time spent on our site.
• Cookies and similar technologies: we use cookies to improve your browsing experience, remember your preferences and analyse website traffic.

2. How We Use Your Information

We use your information to:

• Process and fulfil your orders.
• Send order confirmations, shipping updates and other transactional emails.
• Respond to your enquiries and provide customer support.
• Send marketing emails and newsletters, if you have subscribed or given your consent.
• Improve and optimise our website, products and customer experience.
• Comply with legal, regulatory and tax obligations.

3. How We Protect Your Information

We take the security of your personal information seriously. We use industry-standard security measures, including encryption and secure payment processing, to help protect your data.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for keeping your account information and devices secure.

4. Sharing Your Information

We do not sell, trade or rent your personal information to third parties. We may share your information with:

• Service providers: trusted third-party companies that help us operate our business, such as payment processors, shipping carriers, analytics providers and email marketing platforms. These partners only receive the information necessary to perform their services and are required to protect your data.
• Legal and regulatory authorities: when required to do so by law, or when we believe disclosure is necessary to protect our rights, comply with a legal obligation or respond to a lawful request.

5. Your Rights

Depending on your location and applicable data protection laws, you may have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your personal information.
• Request deletion of your personal information, subject to legal and contractual obligations.
• Object to or restrict certain types of processing.
• Unsubscribe from marketing communications at any time.
• Request a copy of your data in a commonly used format, where applicable.

To exercise these rights, please contact us at amavibotanica