Terms of service

TERMS & CONDITIONS

Amavi Botanica - United Kingdom

Effective Date: 1 November 2025 Last Updated: 29 October 2025

1. INTRODUCTION

Welcome to Amavi Botanica ("we," "us," "our").

These Terms & Conditions ("Terms") govern your use of our website https://www.amavibotanica.com/ and the purchase of products from Amavi Botanica.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website or purchase our products.

2. COMPANY INFORMATION

Business Name: Amavi BotanicaRegistered Address: [Your registered business address]Email: [your email address]Country: United Kingdom

3. DEFINITIONS

  • "We," "Us," "Our" refers to Amavi Botanica

  • "You," "Your" refers to the customer or user of our website

  • "Product(s)" refers to perfumes, fragrances, and related items sold by Amavi Botanica

  • "Website" refers to [your website URL]

  • "Order" refers to your purchase of products through our website

4. PRODUCT INFORMATION

4.1 Product Descriptions

We make every effort to ensure product descriptions, images, and pricing are accurate. However:

  • Colors may vary slightly due to screen settings

  • Fragrance descriptions are subjective and may vary by individual

  • We reserve the right to correct errors in product information at any time

4.2 Limited Edition Products

Lanzarote Sunset is a limited edition product:

  • Limited to 196 bottles

  • Once sold out, it will not be restocked

  • Pre-orders are fulfilled on a first-come, first-served basis

4.3 Product Ingredients

All products contain fragrance ingredients. If you have allergies or sensitivities:

  • Review ingredient lists before purchasing

  • Perform a patch test before full use

  • Discontinue use if irritation occurs

We are not liable for allergic reactions or sensitivities to our products.

5. ORDERING & PAYMENT

5.1 How to Order

To place an order:

  1. Select your product(s)

  2. Add to cart

  3. Proceed to checkout

  4. Provide shipping and payment information

  5. Review and confirm your order

5.2 Order Acceptance

  • Your order is an offer to purchase

  • We reserve the right to accept or decline any order

  • Order confirmation email does not constitute acceptance

  • Acceptance occurs when we ship your order

5.3 Payment

We accept the following payment methods:

  • Credit/Debit Cards (Visa, Mastercard, American Express)

  • PayPal

  • Apple Pay / Google Pay (if available)

Payment is processed at the time of order.

5.4 Pricing

  • All prices are in GBP (£)

  • Prices include VAT (where applicable)

  • Shipping costs are additional and calculated at checkout

  • We reserve the right to change prices at any time without notice

  • Price changes do not affect orders already placed

5.5 Pre-Orders

Lanzarote Sunset Pre-Order:

  • Pre-order period: 1-2 November 2025

  • Payment is taken at the time of pre-order

  • Shipping begins: 20 November 2025

  • Pre-orders are non-refundable after shipping (see Return Policy for unopened items)

6. SHIPPING & DELIVERY

6.1 Shipping Locations

We currently ship to:

  • United Kingdom (all regions)

  • [International locations - if applicable]

6.2 Shipping Costs

  • UK Standard Delivery: £3.95

  • Shipping costs are displayed at checkout

  • We do not offer free shipping

6.3 Delivery Times

UK Orders:

  • Standard Delivery: 3-5 business days

  • Pre-Orders (Lanzarote Sunset): Ships starting 20 November 2025

International Orders (if applicable):

  • Delivery times vary by location (7-14 business days)

6.4 Delivery Address

  • You are responsible for providing an accurate delivery address

  • We are not responsible for orders delivered to incorrect addresses provided by you

  • If your order is returned due to an incorrect address, you may be charged for re-shipping

6.5 Tracking

  • You will receive a tracking number once your order ships

  • Track your order via the carrier's website

6.6 Delays

We are not liable for delays caused by:

  • Courier delays

  • Weather conditions

  • Customs (for international orders)

  • Events beyond our control (force majeure)

7. RETURNS & REFUNDS

Please refer to our Return & Refund Policy for full details.

Summary:

  • 30-day return window for unopened items

  • Opened or used products cannot be returned (hygiene regulations)

  • Damaged or defective products: full refund or replacement

  • Pre-order cancellations: full refund before shipping (before 20 November)

Full policy: [link to Return & Refund Policy]

8. SUBSCRIBER BENEFITS

8.1 Email Subscription

By subscribing to our email list, you agree to receive:

  • Product updates

  • Pre-order notifications

  • Exclusive offers

  • Marketing communications

You may unsubscribe at any time via the link in our emails.

8.2 VIP Pre-Order Access

Subscribers receive:

  • 24-hour early access to pre-orders

  • 10% discount on pre-order pricing

  • Exclusive product information

VIP benefits are subject to change and may be discontinued at any time.

9. INTELLECTUAL PROPERTY

9.1 Ownership

All content on our website is owned by Amavi Botanica, including:

  • Brand name and logo

  • Product names and descriptions

  • Images and photography

  • Website design and layout

  • Written content

9.2 Use Restrictions

You may not:

  • Copy, reproduce, or distribute our content without permission

  • Use our brand name or logo without authorization

  • Reverse-engineer or replicate our products

  • Use our website for commercial purposes without consent

10. USER CONDUCT

You agree not to:

  • Use our website for illegal purposes

  • Attempt to hack, disrupt, or damage our website

  • Submit false or misleading information

  • Harass or abuse our staff or other customers

  • Violate any applicable laws or regulations

We reserve the right to terminate your access to our website for violations.

11. LIMITATION OF LIABILITY

11.1 Product Use

  • Our products are for external use only

  • We are not liable for misuse of products

  • Discontinue use if irritation occurs

  • Keep products away from children and pets

11.2 Website Use

We are not liable for:

  • Interruptions or errors on our website

  • Loss of data or information

  • Viruses or malware (though we take precautions)

  • Third-party website links

11.3 Maximum Liability

Our total liability to you for any claim arising from your order is limited to the amount you paid for that order.

We are not liable for:

  • Indirect or consequential damages

  • Loss of profits or business

  • Emotional distress

  • Damages exceeding the order value

Exception: Nothing in these Terms limits our liability for:

  • Death or personal injury caused by our negligence

  • Fraud or fraudulent misrepresentation

  • Any liability that cannot be excluded under UK law

12. PRIVACY & DATA PROTECTION

We are committed to protecting your privacy.

We collect:

  • Name, email, shipping address

  • Payment information (processed securely)

  • Order history

We use your data to:

  • Process and fulfill orders

  • Send order confirmations and updates

  • Provide customer support

  • Send marketing emails (if subscribed)

Your rights:

  • Access your data

  • Request data deletion

  • Opt-out of marketing emails

  • Update your information

Full details: [link to Privacy Policy]

We comply with UK GDPR and Data Protection Act 2018.

13. COOKIES

Our website uses cookies to:

  • Improve user experience

  • Remember your preferences

  • Analyze website traffic

By using our website, you consent to our use of cookies.

You can disable cookies in your browser settings, but this may affect website functionality.

Full details: [link to Cookie Policy]

14. AGE RESTRICTION

You must be 18 years or older to purchase from Amavi Botanica.

By placing an order, you confirm that you are at least 18 years old.

15. FORCE MAJEURE

We are not liable for failure to perform our obligations due to events beyond our control, including:

  • Natural disasters

  • War or terrorism

  • Government actions

  • Strikes or labor disputes

  • Pandemics

  • Supplier failures

16. SEVERABILITY

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full effect.

17. ENTIRE AGREEMENT

These Terms, along with our Return & Refund Policy and Privacy Policy, constitute the entire agreement between you and Amavi Botanica.

18. CHANGES TO TERMS

We reserve the right to update these Terms at any time.

Changes will be posted on this page with an updated "Last Updated" date.

Your continued use of our website after changes constitutes acceptance of the updated Terms.

19. GOVERNING LAW

These Terms are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

20. DISPUTE RESOLUTION

If you have a complaint or dispute:

Step 1: Contact us at amavibotanica@gmail.com

We will respond within 24-48 hours and work to resolve the issue.

Step 2: If unresolved, you may use Alternative Dispute Resolution (ADR):

Step 3: Legal action (if necessary)Disputes may be taken to the courts of England and Wales.

21. CONTACT US

If you have any questions about these Terms & Conditions, please contact us:

Email: amavibotanica@gmail.com

Response Time: Within 24-48 hoursBusiness Hours: Monday - Friday, 9:00 AM - 5:00 PM GMT

22. ACKNOWLEDGMENT

By using our website and placing an order, you acknowledge that:

  • You have read and understood these Terms & Conditions

  • You agree to be bound by these Terms

  • You are at least 18 years old

  • All information provided is accurate

Thank you for choosing Amavi Botanica.

These Terms & Conditions comply with UK Consumer Contracts Regulations 2013, Consumer Rights Act 2015, and UK GDPR.